Privacy Policy

Welcome to Renflow Designs. Our commitment to your privacy is at the forefront of our operations. This Privacy Policy outlines how we collect, use, protect, and share information about our website users in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), relevant U.S. privacy standards, and international regulations where applicable. Our website utilizes advanced technologies and best practices to ensure a secure and user-friendly experience.

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Collection and Use of Personal Information

Personal Information:

We collect information such as your name, email address, and phone number through our Webflow contact form, email interactions, or other direct communication where you voluntarily provide this data. Your consent for collecting and using this information is implied when you choose to submit it.

Non-Personal Information:

We gather anonymized or aggregated usage data such as browser type, operating system, device type, referring URLs, time spent on pages, interactions with site elements, and general website behavior. This data is used to understand visitor preferences, troubleshoot performance issues, improve content, and enhance the website experience.

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SSL Certificates and Data Encryption

Our website uses SSL (Secure Socket Layer) encryption to protect data transferred between your device and our servers. This helps safeguard your personal information during transmission. While SSL increases security, no online platform can guarantee complete protection.

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Cookies and Tracking Technologies

Analytics Tracking:‍

Our website uses privacy-focused analytics tools to measure engagement, performance, and visitor behavior. These tools may collect information such as:

• IP address
• Device type and operating system
• Geographic region
• Pages visited and time spent on them
• Interactions with buttons, forms, and navigation

This data is used solely to understand website performance, content relevance, and user experience. We do not use analytics data for behavioral advertising, profiling, or data sales.

Consent for Analytics (Canada and U.S.):‍

In jurisdictions where implied consent applies—such as Canada and most U.S. states—your use of our website constitutes consent to the use of analytics cookies and similar technologies for the purposes described above.

Opt-Out Controls:‍

You may withdraw consent or limit analytics activity at any time by:

• Adjusting your browser settings
• Enabling Do-Not-Track (DNT)
• Blocking cookies or third-party scripts using privacy tools

These choices may affect website performance or functionality, but they allow you to control what data is collected.

European Union Visitors:‍

Visitors originating from the European Union are shown explicit cookie-consent options before any non-essential analytics scripts activate. Until consent is given, analytics tracking remains disabled to comply with GDPR and the ePrivacy Directive.

Cookie Categories:

• Essential Cookies: Required for core website functionality (loading pages, securing forms, navigation, server connections).
• Analytics Cookies: Used only to measure usage, visitor behavior, and performance.

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Embedded Videos and Third-Party Media

Our website features embedded videos hosted by Vimeo to provide premium content and interactive experiences. When interacting with embedded video content, Vimeo may collect certain technical usage data such as your IP address, browser version, and interactions with the video player.

Privacy Controls for Vimeo Media:‍

To support user privacy:

• Vimeo embeds on our site operate with Do-Not-Track (DNT) mode enabled.
• Vimeo does not set third-party tracking cookies when videos are viewed in DNT mode.
• Vimeo’s minimal performance data collection is governed by Vimeo’s Privacy Policy.

You may further restrict Vimeo tracking by:

• Adjusting browser privacy settings
• Using extensions that block third-party scripts
• Choosing not to interact with embedded video content

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Third-Party Service Providers and Partners

We work only with service providers who align with Renflow’s privacy-first ethos.

Analytics Tools:
We use privacy-respecting analytics platforms, including services such as Fathom and Plausible, which are chosen for their strong data-protection practices, anonymization methodologies, and GDPR-level compliance. These platforms provide performance insights without compromising user identity or collecting unnecessary personal data.

All third-party partners are contractually required to:

• Handle data securely
• Use data only for intended purposes
• Follow applicable privacy laws

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Data Sharing and Disclosure

We do not sell or rent personal information. We may disclose information only:

• As required by law
• To comply with valid legal processes
• To support a business transfer or merger
• When you explicitly consent
• In aggregated, non-personal forms for performance analysis

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Data Retention and Security

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. We employ commercially reasonable security measures to prevent unauthorized access, misuse, alteration, or loss of your data.

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International Data Transfers and Compliance

If analytics or hosting providers store information outside Canada, we ensure that all transfers maintain a level of protection comparable to Canadian standards, including appropriate contractual and organizational safeguards.

Rights and Access to Your Information

You have the right to:

• Request access to your personal data
• Correct inaccuracies
• Withdraw consent to processing
• Request deletion, where legally applicable

To exercise these rights, contact us at the email listed below.

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Children's Online Privacy

We do not knowingly collect or store personal information from children under the age of 13. If such information is unintentionally collected, it will be deleted promptly.

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Data Breach Response Protocol

If a data breach occurs, we will notify affected individuals and applicable authorities where required. Notices will include:

• What happened
• What data was involved
• What steps were taken
• Guidance for affected users

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Regular Review and Updates

This Privacy Policy may be updated periodically to reflect changes in data practices, laws, or technology. Major changes will be posted to this page, with an updated effective date.

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Contact Information

For any questions, concerns, or privacy-related requests, contact us at: hello@renflowdesigns.com

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